For any questions, information requests, or assistance, please feel free to contact us by email. Our team is committed to responding to you as quickly as possible, generally within 24 to 48 business hours.
We are available Monday to Friday, 9am to 6pm, to provide you with responsive, high-quality service. Your satisfaction is our priority, and we strive to provide you with a clear, tailored response to your needs.
Our deliveries are made within 2 to 4 working days.
Once your order has been shipped, you will receive a tracking number to follow the progress of your package in real time.
Yes, all our products are 100% authentic and brand new.
We only work with trusted suppliers to guarantee you quality items that comply with official standards.
Yes, we offer a 30-day exchange guarantee after receiving your order. Products must be returned in their original, unused condition and with their original packaging.
Yes, according to French law, you have a 14-day withdrawal period from receipt of your order to request cancellation or a refund.
Our customer service team is committed to processing your request within 2-3 hours of receiving your email.
from 50€ of purchases
Free for 30 days
available Monday to Friday from 9am to 6pm